This Privacy Policy explains how 711 Suci collects, stores, uses, and protects your personal information when you use our platform. We are committed to keeping your privacy intact and ensuring your data is never misused.
By registering for and using the services of 711 Suci, you agree to the practices described in this policy. If you do not agree, please discontinue use of the platform and contact us to close your account and delete your data.
Each time you log in to 711 Suci to place EPL football bets, play jackpot slots, or open a live casino table, certain data is generated. How we handle that data reflects our values as a platform — and for us, the most important value is trust.
We know that trust is not something that can be claimed — it must be earned. Over more than six years of operation, 711 Suci has earned the trust of over 500,000 Malaysian players in part because we take how we handle your information seriously — not merely as a legal obligation, but as a genuine commitment to respecting your privacy.
This Privacy Policy is written in plain language that anyone can understand — not convoluted legal jargon that only lawyers can decipher. Our goal is for you to have a full and clear understanding of what happens to your data at 711 Suci without having to guess or read between the lines.
711 Suci only collects the data necessary to provide a secure, compliant, and fully functional service. The following are the categories of data we may collect:
| Data Category | Specific Examples | Primary Purpose |
|---|---|---|
| Identification Information | Full name, date of birth, identity card or passport number | Identity verification (KYC), legal compliance |
| Contact Information | Malaysian phone number, email address, full mailing address | Account communications, customer support, verification |
| Financial Data | Bank account numbers, e-wallet numbers (TNG, GrabPay, DuitNow), transaction history | Processing deposits and withdrawals in MYR |
| Game Data | Betting history, slots played, wins and losses, session duration | Account management, responsible gambling, service improvements |
| Technical Data | IP address, device type, operating system, browser type, approximate location data | Security, fraud prevention, platform optimisation |
| Interaction Data | Customer support logs, feedback, complaints, responses to promotions | Service improvements and complaint resolution |
We do not collect sensitive data such as health information, religious beliefs, or political views unless you voluntarily share such information in your communications with us. The data we collect also depends on your level of interaction with the platform — users who browse without registering will have less data collected compared to active members who transact regularly.
Every piece of data we collect has a clear and specific purpose. 711 Suci uses your personal data solely for the following purposes:
711 Suci does not sell, rent, or disclose your personal data to third parties for marketing purposes. Full stop. However, in the course of operating the platform, there are limited situations in which data may be shared with certain parties:
The security of your personal data is our highest technical priority at 711 Suci. We continually invest in our security infrastructure to ensure your data is protected against unauthorised access, loss or misuse.
The technical security measures we have implemented include:
Regarding data retention periods: 711 Suci will retain your personal data for as long as your account is active or as long as necessary to provide services to you. After account closure, certain data will be kept for the period required under Malaysian law — typically between 5 and 7 years for financial transaction records due to AML compliance requirements. After that period, data will be securely deleted or anonymised.
Platform 711 Suci uses cookies and similar technologies to ensure the platform operates correctly and to deliver a better experience for Malaysian players. The following are the types of cookies we use:
You can manage cookies through your browser settings. Disabling certain cookies may affect the functionality of some parts of the platform 711 Suci. Essential cookies cannot be disabled without affecting your ability to log in and use our services.
As a user of 711 Suci, you hold certain rights over your personal data. We fully respect these rights and provide straightforward mechanisms for you to exercise them:
You have the right to request a copy of all personal data we hold about you. Requests can be submitted via your account settings or by email and will be processed within 14 business days.
If the data we hold is inaccurate or out of date, you have the right to request a correction. Basic details such as your email address and phone number can be updated directly from your account settings 711 Suci yours.
You may request the deletion of your personal data, subject to any legally binding data retention obligations. Financial transaction records, for example, must be retained for the period required under Malaysian law.
In certain circumstances, you may request that we restrict how we process your data — for example, while a dispute regarding data accuracy is under investigation.
You have the right to receive your personal data in a structured, machine-readable format for transfer to another service. Supported formats include CSV and JSON.
For data processing based on your consent — such as receiving promotional emails — you may withdraw that consent at any time through the communication settings in your account at 711 Suci.
Platform 711 Suci platform is strictly for users aged 18 and above. We do not knowingly collect personal data from individuals under the age of 18.
During the registration process, 711 Suci requires date-of-birth verification and a KYC process that includes identity document verification to ensure this age requirement is fully enforced. If we determine that a registered account holder is under 18 years of age, the account will be closed immediately and all associated data will be deleted without delay.
Platform 711 Suci integrates with third-party services for payment processing and game provision purposes. When you interact with these services — for example, when making a deposit via Touch 'n Go eWallet or DuitNow — you may also be subject to the respective service provider's privacy policy in addition to ours.
711 Suci is not responsible for the privacy practices of those third parties, even though we select partners that uphold high security and privacy standards. We encourage you to read the privacy policy of each third-party service you use alongside our platform for a full understanding of how your data is handled.
711 Suci reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, applicable laws, or the services we offer to Malaysian players.
When significant changes are made to this policy, we will notify you via:
The date of the most recent update is always displayed at the top of this page. Continued use of the 711 Suci following any amendment constitutes your acceptance of the updated policy. If you disagree with the changes, you have the right to close your account and request deletion of your data.
If you have any questions, concerns, or requests regarding this Privacy Policy or how 711 Suci manage your personal data, our privacy team is here to help:
Six layers of protection we have built to safeguard your privacy and data security
All data transmitted between your device and our servers 711 Suci is protected with 256-bit SSL encryption — the same level of security used by Malaysia's leading banking institutions. Your financial data cannot be intercepted or read by unauthorised parties.
711 Suci has never and will never sell, rent, or trade the personal data of Malaysian players to any third party for marketing purposes. Your data belongs entirely to you — it is not a product we trade in. This is not merely a policy; it is a commitment we make to every player.
Through account settings 711 Suci, you may update, request a copy of, or apply for deletion of your personal data at any time. You can also manage your communication preferences and withdraw consent for specific data processing easily, without needing to contact support.
Within the organisation 711 Suci, only staff who require access to specific data in order to carry out their designated duties are granted that access — a strict role-based access control system. Your financial and identification information is not freely accessible to all staff.
Data Security Infrastructure 711 Suci is subject to periodic audits by independent third parties with no business interest in our operations. This ensures our security practices meet current industry standards and that vulnerabilities are identified and remediated before they become issues.
Privacy Policy 711 Suci written in clear, straightforward Malay — not a clunky machine translation of an English legal document. We believe Malaysian players deserve to fully understand what happens to their data, in their own language.
Answers to the most common questions about privacy and personal data
Trusted by over 500,000 Malaysian players, 711 Suci with their data since 2018. Register for free, enjoy a welcome bonus of up to RM 500, and play with confidence knowing your privacy is always protected.